Celebrating one year of Zakya: Announcing new updates and looking back

Birthdays are special, aren't they? Especially first birthdays. They mark 365 days since we arrived in this world, carrying emotions of joy, love, hope, and compassion—characteristics that shape us and promise a great future.

With similar emotions, a year ago, on this very day, Zakya entered this world with a vision to empower growing retail businesses to sell better, manage their entire business, and join the digital revolution.

The response has been incredible, and we've been moving from strength to strength since the inception to enhance the product continuously and refine it based on your feedback, building meaningful connections with all of you.

We would like to take a moment to thank all the key stakeholders who made this possible: developers, marketers, service agents, sales reps, our strong partner network of over 150 partners, and most importantly, you—our customers. Your trust and support have been the main pillars of this success, and we are truly grateful for that.

As part of our celebration, we are announcing some new product updates that you can try out for your business today.

The all-new Windows billing app—with a refreshed UI and improved performance

The Zakya front-end Windows billing app for counters just got a major revamp with improved and optimized cart performance. You can now add items and customer information to an invoice quickly and close transactions faster.

The user interface is now more intuitive and seamless with options for light and dark modes. It also offers customization features so you can select the color and the theme of your choice for a more personalized experience.

If you are signing up for Zakya today, you should be able to download the app from the Microsoft Store. If you are an existing user, you can reach us at support@zakya.com or leave a comment below and we will be able to help with the installation of the app. 
 

Generate batch-based barcodes for your inventory

With this feature, you can now generate batch-based barcodes for bulk items and track their movement through your inventory easily. This is particularly useful for perishable items, helping you move them out before expiry.

Improved order processing and fulfillment (Beta) 

If you are an apparel store with a large portion of your inventory stored in the back office or warehouse, you can instantly notify the warehouse staff to pack large orders when they're placed at your outlet and have them sent to the checkout counter for pickup.

 Note: This feature is in Beta, and we are constantly improving it. If you'd like to test out this feature for your organization, you can send us an email at support@zakya.com and we will be able to help you.

Key achievements over the year

From serving neighborhood stores and growing retail businesses to help them go digital and compete with quick commerce, to serving mid-sized and enterprise retail needs with multiple outlets to bill uninterrupted and manage operations across different locations seamlessly–Zakya has helped businesses of different sizes take the next big step.

As the product continues to evolve with new feature enhancements like automation, workflow rules, and WhatsApp integrations, to name a few, we've also had the chance to engage with you at events, learn your needs, and shape Zakya even better.

Some snapshots from the events that Zakya was a part of last year

Entrepreneurs of Madras 2024

Zoholics India 2024

Economic Times Retail Summit 2025

We heard some motivating stories of how Zakya has been able to help retail businesses streamline their day-to-day work. Let's look at some of our favorite customer shoutouts:

Meet the team behind Zakya

While each of us wears different hats—sales, marketing, service, development, and more—we come together as one unified team, driven by a shared vision: helping our customers manage their retail operations more easily and grow.

The road ahead

Like any cricket team that would want to build on top of a great start while batting, we want to build on top of the amazing reception and response that Zakya has received over the year and take it to greater heights.

We have some exciting and most-requested features like loyalty management, sales return management on the billing app, and more in the pipeline scheduled to be released in the upcoming months, and we cannot wait to ship them to you.

Once again, all of this would not have been possible without you, our customers. Thank you for your support; let's achieve greater things together.