Order Sync Preferences
You can choose whether to only sync confirmed orders, or both confirmed and fulfilled orders from your marketplace into Zakya.
- Navigate to Settings > Integrations > Shopping Cart.
- Click Show Details next to the store you want to access.
- Select the Orders to be Synced option.
- Select your sync preferences from the drop-down and click Save.
Disable Stock
You can prevent stock synchronization between Zakya and Shopify if you don't want sales on Shopify to be impacted by sales occurring in Zakya.
Imagine that you manage a grocery store and employ Zakya to process Shopify orders, while keeping separate inventory for offline and online sales. If stock levels at Zakya change, you can turn off stock synchronization between your Shopify account and Zakya to prevent stock changes from affecting Shopify.
Note
- If the sales order is processed through Zakya, then the stocks will be deducted from the inventory of Zakya.
- Navigate to Settings > Integrations > Shopping Cart.
- Click Show Details next to the store you want to access.
- Scroll down to the end of the page and click Disable in the Stock in Shopify >> Stock in Zakya section.
- Click Proceed in the pop-up screen.
Disable Shopify
You can disable your Shopify integration if you would like to prevent orders from flowing in from your Shopify store. The integration will be temporarily suspended when you disable it, but Shopify-related data in Zakya will remain unaffected. During this time, actions like item sync, order sync, stock updates, and shipment updates will not be triggered. Upon resuming the integration, all products and orders created in the interval between the last sync time and the reactivation time will be synced into Zakya.
- Navigate to Settings > Integrations > Shopping Cart.
- Click Show Details next to the store you want to access.
- Click Disable Integration at the top right corner of the page.
- Click Yes, Proceed in the pop-up screen.
Disconnect Shopify
You can disconnect your Shopify integration from Zakya entirely. Once disconnected, the Shopify integration will be permanently deleted, and no products will be linked to Shopify. Stock and shipment updates to Shopify will not be triggered.
- Navigate to Settings > Integrations > Shopping Cart.
- Click Show Details next to the store you want to access.
- Click Disconnect Integration at the top righ t corner of the page.
- Click Yes, Proceed in the pop-up screen.
Re-validate Premisssions
Step 1: Update the Admin API scope in Shopify
- Log in to your Shopify account.
- Navigate to Settings, then go to Apps and Sales Channels.
- Click Develop Apps.
- Select your app.
- Click Admin API configuration in the Configuration section.
- Select the required API scopes anc click Save.
Once you save the changes, log in to your Zakya web application for validation.
Step 2: Validate configuration in Zakya
- Navigate to Settings > Integrations > Shopping Cart.
- Click Show Details next to the store you want to access.
- Choose Revalidate by clicking the drop-down list at the top-right corner of the page.
