Get the best support—always
With your Zakya trial and subscription, you get the best customer service from us from 7:00 AM to 11:00 PM IST, Monday to Friday, and 9:00 AM to 6:00 PM IST on the weekends.
For questions that you can't find answers to in our help resources, our customer service agents will be able to help you.
Here's how you can reach out to us:
Call our toll-free phone number:
1800 102 9944Reach out on WhatsApp at:
+91 73056 54908Email your questions:
support@zakya.comCommunity Forum:
Find posts and announcements, and engage with Zakya users like you.
Access the community
Chat with us:
Our support representatives will be able to field any questions you may have through our chat.
Chat nowSupport Plans
Get a repository of all help documents related to Zakya that covers a wide range of topics from data migration to the settings and use cases of each module in the product.
Access our community to post questions, find solutions, and discuss topics with professionals like you that use Zakya.
Email us with your questions at support@zakya.com and our engineers will reply to you with solutions.
Ping us on our website to get your questions answered by our support engineers via a direct chat.
Call 1800-102-9944 (toll free) to get immediate support assistance via phone.
Get assistance via screen share sessions where our engineer will guide you step by step on how to resolve your support issue.
** Note: First response time is the time within which our representatives respond to the support issues raised by you.
Helpful resources
Zakya is easy to use and quick to get started with. However, if you need any help setting up the system or would like an expert session, here are some useful resources.
Zakya Jumpstart
Jumpstart is a one-on-one onboarding program where a product expert helps you set up Zakya, shares best practices, and teaches useful tips and tricks for your business.
Register for Jumpstart
Weekly Webinars
Sign up for our weekly webinar in the language of your choice and get an overview of Zakya and what it can do for your business.
Sign up now
Online training
There's also a four-hour online training program that administrators can utilize to learn more and understand how to use our POS solution to achieve the best results.
Sign up now